HOC Vedanta, a brand owned and operated by Hemato Oncology Clinic Ahmedabad Pvt Ltd (“Company”), thanks you (the “User”) for visiting our Website and we look forward to a meaningful interaction with you.
The Company provides the Users access to a range of services provided by the Company, as detailed in our ‘About Us’ section of the website at https://www.hematooncologyclinic.com/about-us.html (the “Website”), in partnership with its agents, subsidiaries, affiliates, associates, consultants, representatives or other third parties.
The terms ‘you’ or ‘your’ refer to you as the User (registered or unregistered) of the Website and/or Services and the terms ‘we’, ‘us’ and ‘our’ refer to the Company and its subsidiaries.
The type of information collected from the Users, including sensitive personal data or information; The purpose, means and modes of usage of such information; and How and to whom we will disclose such information.
TYPES AND PURPOSE OF COLLECTION OF PERSONAL INFORMATION
We are committed to protecting the privacy of the User and ensuring that the Personal Information that we collect from the User is protected and preserved in the manner as required under applicable law. Generally, our Services require us to know who you are so that we can best meet your needs. Depending on the nature of Services availed by you, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you (“Personal Information”).
A. Types of Personal Information
Personal Information collected by us from you may include the following:
Contact data (such as your name, email address, postal address and phone number);
Demographic data (such as your gender, your date of birth and your pin code);
Data regarding your usage of the Services and history of the appointments and other transactions made by or with you through the use of Services;
Health or medical data (such as your past medical history and conditions, diagnostic reports, prescriptions and medication history);
Insurance data (such as your insurance carrier and insurance plan);
Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters, your work details, your family details); and
B. Purpose of collection of Personal Information
Your Personal Information may be used for various purposes including to (i) provide effective Services, (ii) operate and improve the Website and/or our Services and for internal administrative purposes, as well as to manage our relationship with the User; (iii) perform studies, research and analysis for improving our information, analysis, services and technologies; (iii) contact you via phone, SMS, WhatsApp or email for appointments, technical issues, payment reminders, other announcements; (iv) advertise our Services or offerings; (v) transfer information about you if we are acquired by or merged with another company; (vi) To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; (vii) investigate, prevent, or take action regarding illegal activities, suspected fraud, etc, and (viii) aggregate Personal Information for research, statistical analysis and business intelligence purposes, and to sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
MODE OF COLLECTION OF PERSONAL INFORMATION
The methods by which we collect your Personal Information include but are not limited to the following:
- By filling the appointment form on the Website,
- By providing details to a Company representative for using the Services,
- By providing your Personal Information to us during course of receiving Services,
- When You use the features on our Website,
- When you provide access to any other website.
SHARING AND TRANSFERRING OF PERSONAL INFORMATION
We may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website. In the course of serving advertisements or optimizing services to its Users, the Company and its subsidiaries may allow authorized third parties to place or recognize a unique cookie on the User’s browser/device. The Company and its subsidiaries does not store personally identifiable information in the cookies. Further, the Company and its subsidiaries does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which the Company and its subsidiaries are not responsible or liable. The Company and its subsidiaries encourages you to read the privacy policies of all external sites.
The security of your Personal Information is important to us. We have adopted reasonable security practices and procedures including role-based access, password protection, encryption etc. to ensure that the Personal Information collected is secure. We restrict access to your Personal Information to our and our affiliates’ employees, agents, third party service providers, partners, and agencies on a need to know basis and in relation to the Purposes as specified above in this Policy.
While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of your Personal Information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to your Personal Information.
THIRD PARTY REFERENCES AND LINKS
TERM OF STORAGE OF PERSONAL INFORMATION
We will retain your information for as long as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
RECTIFICATION/CORRECTION OF PERSONAL INFORMATION
If you need to update or correct your Personal Information, you may send updates and corrections to us at firstname.lastname@example.org and we will take all reasonable efforts to incorporate the changes within a reasonable period of time.
We have appointed a Grievance Officer to address any concerns or grievances that you may have regarding the processing of your Personal Information. If you have any grievance with respect to our use of your information, you may communicate such grievance to: